Skillsoft recently
announced it is moving its hosting from a Sungard facility in Boston, MA to a
brand new Iron Mountain
facility in Northborough, MA.
Who is
Impacted?
Skillsoft’s
hosting move affects those who have implemented White Listing or have
non-standard contract language about hosting facilities and have a Skillport
site URL that ends with:
Skillport.com
skillwsa.com
books24x7.com
skillsoftcompliance.com
gotrain.net
What are the next steps for those
affected?
Please read and share Skillsoft’s FAQ with your IT department, highlighting
details on Iron Mountain and noting additional actions you may need to take
regarding the migration.
Inform your end
users that they will not be able to access Skillsoft content or services on Saturday,
March 4, 2017, during an extended maintenance window.
Send questions
to support@skillsoft.com and greg_king@skillsoft.com.
Migration
Details:
In an effort to
minimize service disruptions to clients, during the spring 2017, Skillsoft will
migrate hosting in two phases:
Skillsoft
hosting will transfer data and services from the current Sungard Boston
location to their backup hosting facility in Aurora, CO on March 4, 2017. The
Aurora backup site has the same security and audit controls as the current
environment in Boston.
Skillsoft will
move hosting service from Aurora, CO to the Iron Mountain facility in
Northborough, MA in June 2017 once the hosting audit and rigorous testing is
completed.
Please contact support@skillsoft.com, greg_king@skillsoft.com, or techstore@usg.edu with questions.