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Microsoft EES

Institutional FAQ

(download the pdf version)

General
Payment & Billing
Orders, Shipping, & Returns
Ordering Software
Ordering Adobe Software
Microsoft Enrollment for Education Solutions
Microsoft EES -- Work at Home & Student Media
Troubleshooting
SRS Glossary

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Microsoft Enrollment for Education Solutions

For complete information, download the full EES Program Guide.

What is Microsoft EES?
The Microsoft Volume Licensing Enrollment for Education Solutions (EES) offering, formerly known as the Microsoft Campus Agreement (MCA) prior to March 2011, provides qualified academic customers, of all sizes, a simplified way to acquire Microsoft software and services under a single subscription agreement. EES provides assured coverage for desktop platform products through one annual count of Full-time Equivalent (FTE) employees, the ability to add additional products as needed, student licensing options, and the benefits of Software Assurance.

Who is covered by this program? How long are they covered?
All USG and GPLS institutions, except the Medical College of Georgia Health Inc., will be participating in the EES during FY12. The term of this agreement is July 1, 2011 through June 30, 2012.

How do we calculate our Full-time Equivalent (FTE) employee count?
Use the following formula:

(Full-time faculty) + (Part-time faculty ÷ 3) + (Full-time staff) + (Part-time staff ÷ 2) = Total faculty/staff FTE

Are visiting professors covered?
In order to be covered, these professors must be added to the FTE count under part-time faculty at the beginning of each annual term.

Now that our institution is covered by EES, should we worry about being audited?
Yes, you still must keep all usual and proper records relating to your distribution and use of EES products.

Which desktop platform products* are eligible under EES?
-- Windows 7 Enterprise upgrade
-- Microsoft Office Professional Plus 2010 and Office for Mac 2011
-- Microsoft Core CAL Suite** (Includes Windows Server Standard CAL, Exchange Server Standard CAL, SharePoint® Server Standard CAL, and System Center Configuration Manager CAL)
-- Microsoft Enterprise CAL Suite** (Includes all Core CAL Suite components plus Active Directory® Rights Management Services CAL, Exchange Server Enterprise CAL, SharePoint Server Enterprise CAL, Microsoft Lync Server Standard CAL, Microsoft Lync Server Enterprise CAL, System Center Client Management Suite*** CAL, Forefront® Protection Suite CAL, and Forefront Unified Access Gateway*** CAL)
-- Education Desktop with the Core CAL Suite
-- Education Desktop with Enterprise CAL Suite

*The products listed may be replaced by successor products, which in-turn will also be considered desktop platform products.
**Individual CAL Suite components must be ordered organization-wide but are not desktop platform products.
***Suite additions currently planned and would be available with active Software Assurance coverage on or after the products become available for purchase in Volume Licensing. Because Microsoft must be able to respond to changing market conditions, these plans are subject to change at any time.

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Can we upgrade/downgrade to a newer/older software version?
Yes, you are allowed to run any new or previous versions of licensed products included in your subscription coverage that are released during the licensed period.

I would like to install a Windows Operating System on a Mac. Can I install the upgrade OS available through SRS?
Yes, the Mac OS is considered a Qualifying Operating System.

I need a complete Windows operating system, not an upgrade. Is the full operating system covered by the EES and available through SRS?
No, the only operating systems available from SRS are upgrades. You must have a qualifying OS on your computer to install the upgrade. The qualifying operating systems include Windows 7 (32- or 64-bit), Windows Vista (32- or 64-bit), Windows XP (32- or 64-bit, Windows 2000 Pro, Windows NT Workstation 4.0, Windows 98 (including 2nd Edition), and Apple Macintosh.

Then how can I get a full Windows operating system license?
For new computers, the best way to acquire one is to have the original equipment manufacturer pre-install Windows on your machine. You may also contact your organization’s Microsoft EES representative and request temporary access to MS Enrollment, where you can download the full version. If neither of these solutions works, you will need to purchase a full Windows license through a retail full-packaged product.

Can the OS upgrade covered under the EES be used on a virtual machine?
A Windows OS can run on a virtual machine that has OS coverage as part of the EES as long as a school buys a Virtual Desktop Access (VDA) per Device License (w/ Software Assurance). The SKU is "Virtual Desktop Access (VDA) : MSVDADSUB." If this version of VDA does not allow for remote access by students to a Virtual Desktop Infrastructure platform, it would be best to speak with Microsoft so that we can clarify which product is needed.

What additional products are available under EES?
A broad selection of software and services are available as additional products under your EES. They provide the same License & Software Assurance coverage as desktop platform products. With the exception of Core CAL Suite or ECAL Suite component CALs, which must be licensed organization-wide based on your FTE employee count, additional products may be licensed for any quantity specified by the organization, ranging from one license to the entire FTE employee count.

Examples of software products available as additional products include Microsoft Office Visio, Microsoft Project, Windows Server, and Exchange Server. Examples of CALs available as additional products include the SQL Server CALs and Dynamics CRM Server CALs. Examples of Online Services include Business Productivity Online Suite, Deskless Worker Suite, Exchange Online, and SharePoint Online. You can see a complete list of additional products on the Microsoft Product List website.

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Is Microsoft consulting/technical support included with EES?
No. But there are several web-based, informational support options at a number of levels. Visit Microsoft Support to find the level of support that is best for your needs.

Are Multi-Language rights covered by EES?
Yes, you can run the licensed product in any available language. This includes the right to run the Multi-Language version of Microsoft Office and its corresponding features, such as a global interface and multi-language proofing tools.

Can I install EES products on my personal computer?
EES products can be installed on institutional devices only. Installation on personal computers is not allowed unless you receive Work at Home (WAH) rights or opt in to the Home Use Program (HUP).

How do we calculate our Full-time Equivalent (FTE) student count?
Use the following formula:
(Full-time students) + (Part-time students ÷ 3) = Total FTE students

What happens at the end of the EES term?
Each USG institution, along with the Board of Regents, will decide whether or not to renew the annual license contract. If you have had three years or more of coverage, you may purchase perpetual licenses for the products and quantities you want to continue using by acquiring discounted “buy-out” licenses offered under the program. If you decide not to renew, you are required to remove all EES products from every device (faculty/staff machines, servers, etc.) at your institution.


Your institution may also decide to implement a combination of the “buy-out” and removal options. For example, you want an additional 12 months of EES coverage for Windows Upgrade, perpetual licenses for Visual Studio, and you no longer want to use any of the other products covered under your current enrollment. To do this, you can submit a new order for Windows Upgrade, purchase perpetual licenses for Visual Studio using the “buy-out” option, and remove the remaining products from all devices.

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